http://www.pushhere.com/pov/restoring-consumer-confidence/
"Clearly, there are multiple ways to go about retaining consumers and
accumulating new ones. The bottom line is to display transparency in
order to build trust. From here, you can look to research, use your
creative powers to experiment with new marketing ideas and, most
importantly, show consumers that you care. Put the consumers first by
finding out what they want, inviting feedback and working to improve
communications."
Raymond James - restoring consumer confidence, "187 year old Skinner"
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